Colour Lexmark Cartridge (Refill By Post). NOT SUITABLE FOR CARTRIDGES WITH 'RETURN PROGRAM CARTRIDGE' PRINTED ON THE LABEL - Please click for more information before ordering.

This product should be added to your basket if you already have an empty colour cartridge that you wish to refill by using our ‘refill by post’ service which is described in more detail below. You are welcome to send back as many colour cartridges as you like for refilling; for example, if you have 3 cartridges then just add three ‘refill by post’ services to your basket.


What is our refill by post service?
Refresh Cartridges are pleased to introduce a new service which will allow you to have your cartridges refilled quickly and efficiently using our state of the art refilling equipment. This service is ideal for those who have an empty cartridge available to post back to us.


What does it cost?
We operate a very simple pricing structure of £6.99 black and £8.99 colour across the entire range. If your printer benefits from a photo cartridge we can also refill these for £8.99. There are no additional costs for postage as we provide a freepost return address for the return of the empties and post the refilled cartridges out by first class post free of charge.


What cartridges can be refilled?
We can refill practically any cartridge which has the print head included in the cartridge; this includes those made by Dell, HP, Lexmark and in some cases Canon. There are a few cartridges which we’re not currently able to refill however please rest assured, if you see the ‘refill by post’ icon in your printer category then we can refill your cartridge. At present we don’t refill ink tanks which don’t include a print head such as those used in Epson, Brother and some Canon machines as these are more cost effective to simply buy as Originals.

** Please note that this service is only suitable for Inkjet Cartridges. We don't currently offer a refill service for Toner Cartridges **


How does it work?
When you purchase a refill service by adding either the appropriate ‘refill by post’ product to your basket you will then be asked to checkout and make payment. Once payment has been made you will receive an e-mail with an order number – please send us your cartridges, along with the order umber to the address below:

Refresh Refilling service
FREEPOST RLYJJSTZAKLY
158 Torquay Road
Paignton
TQ3 2AH

For your peace of mind you may want to get a free of charge proof of posting certificate from your post office.


How long does this service take?
Once we have received your empty cartridge we will refill and post it back the very same day. Due to limitations regarding handwritten Royal Mail freepost return addresses all cartridges sent back to us go by second class post however once refilled your cartridges will be returned by first class post. If you would rather dispatch your empty cartridges back to us by a special delivery, first class or courier service then please send them to the address above, omitting the freepost line.


What guarantees are provided?
Every care is taken to ensure that the refilled cartridge works as well as a manufacturers original cartridge so the problems you encounter should be minimal. The cartridge has any traces of ink removed, it is then ultrasonically cleaned, the printhead steamed, usually the sponges are replaced and it’s then refilled and tested.

It is worth bearing in mind that not all cartridges will take a refill; occasionally the print head or electronic circuit may be worn. If you return a faulty empty to us then if possible we will attempt to locate a spare empty for you from our recycling scheme. If we are unable to locate a spare empty then we will give you the option of either a refund or using the money towards a remanufactured/original cartridge.

In the event the refilled cartridge that we return to you is faulty then we will again give you the choice of refilling another cartridge for you free of charge, providing a refund or using the money TOWARDS a remanufactured or original cartridge. Unfortunately we cannot simply straight swap faulty refill by post cartridges for either original or remanufactured unit as owing to the fact that all cartridges do have a finite life the costs involved absorbing the difference would make this scheme unsustainable.


Are there any limitations?
Unfortunately we are unable to recycle Lexmark return program cartridges such as the Lexmark 23, 24, 28 and 29. These are designed by Lexmark to self terminate after one use and as such are useless even if refilled.
We recommend customers don’t purchase return program cartridges but instead if buying a new cartridge ensure they get a high capacity cartridge which can be refilled easily.
On the Refresh Cartridges website we don’t sell any Lexmark return program cartridges as we believe you should be able to do with your empty cartridge whatever you wish; whether that is return it for refill, donate it to a charity collection or simply recycle it.


Are there any other benefits to this service
As well as the obvious cost and environmental savings we will always fill your cartridge to the maximum level possible. If you send us a standard capacity cartridge then by taking it apart, removing any restricting material and replacing the sponges we can often turn your cartridge in to a high capacity equivalent.