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How to fix the Canon ‘Check Ink’ U075 or U076 Error Message

Your Canon inkjet printer gives ‘Check Ink’ error messages when it has detected a problem with at least one of the installed cartridges. The nature of the issue however is indicated by the code that follows. Canons official description for the U075 or U076 code is that a “FINE Cartridge is not installed in the correct position”. Although the message refers to the ‘FINE’ branding on a cartridge (which only usually appears on the packaging of Canon original cartridges), you can use any compatible remanufactured or refilled cartridge in this range of printers. A ‘FINE’ cartridge is any Canon cartridge that has a mechanical printhead included within the cartridge like those highlighted in the image below. Canon Fine Printhead

Why am I receiving this error message?

The good news is, if you are receiving the U075 or U076 code your printer is capable of reading the cartridge but has just detected it is in the wrong side. Although the colour and black cartridges look very similar and the two cartridge positions within the printer are nearly identical, the cartridges must be installed it a set position for your printer to be able to recognise them. Unfortunately you cannot install two black cartridges even if you are only planning on printing in black and white.
If you open the lid of your printer you should notice some indicators on the cartridge cradle or the body of the printer that show which side each of the cartridges should go.

Inside Canon Printer

In most printers the tri-colour cartridge will need to go in the left hand position and the black cartridge in the right (as shown above).

Quick Video Guide

How do I clear the U075 or U076 error?

Most people will experience immediately after changing an ink cartridge due to misleading branding either on the new cartridge or the one they have just taken out. Resolving the issue is a simple matter of making sure one of each (black and colour) cartridge is in the printer and in the right position.Please take the following steps:

  1. Open the lid of the printer and wait for the cradle to move to the cartridge replacement position.
  2. Remove both cartridges from the printer.
  3. Examine the labels to ensure one is a black (PG-37/PG-40/PG-50/PG-510/PG-512/PG-540/PG-540XL) and one is colour (CL-38/CL-41/CL-51/CL-511/CL-513/CL-541/CL-541XL).
  4. Locate the correct slot for the colour and the black cartridge using indications on the printer or cartridge cradle.
  5. Re-install both cartridges into the correct slot.

The message will now disappear leaving you to continue printing. If however the message remains it may be that one or more of the cartridges has been miss-labelled by the manufacturer. To confirm if the cartridge is colour or black  simply turn them over and examine the printhead on the underside of the cartridge. The colour cartridge will have three separate slits in the central metallic square and the black will have a single elongated slot as demonstrated below.

printheads

What printers does this advice relate to?

The U075 or U076 error codes  appear on a wide variety of Canon inkjet printers that take the Canon PG-37, CL-38, PG-40, CL-41, PG-50 and CL51 ink cartridges. These printers include the Canon Fax JX200, MultiPass 450, MultiPass MP150, MultiPass MP160, MultiPass MP170, Pixma iP1200, Pixma iP1300, Pixma iP1600, Pixma iP1700, Pixma iP1800, Pixma iP1900, Pixma iP2200, Pixma iP2400, Pixma iP2500, Pixma iP2600, Pixma MP140, Pixma MP150, Pixma MP160, Pixma MP170, Pixma MP180, Pixma MP190, Pixma MP210, Pixma MP220, Pixma MP450, Pixma MP460, Pixma MP470, Pixma MX300 and Pixma MX310. Which of these six possible cartridges your printer takes will depend entirely upon the model of your printer.

In addition to the printers above the ‘Check Ink’ messages covered in this article can help resolve issues with the PG-510, CL-511, PG-512 and CL-513 ink cartridges. The following printers are all compatible with these black and colour cartridges, the Canon Pixma iP2700, Pixma iP2702, Pixma MP230, Pixma MP240, Pixma MP250, Pixma MP252, Pixma MP260, Pixma MP270, Pixma MP272, Pixma MP280, Pixma MP282, Pixma MP330, Pixma MP480, Pixma MP490, Pixma MP492, Pixma MP495, Pixma MP499, Pixma MX320, Pixma MX330, Pixma MX340, Pixma MX350, Pixma MX410 and Pixma MX420.

You can even use the above advice to clear the U075 and U076 errors with the Canon Pixma MG2150, Pixma MG2250, Pixma MG3150, Pixma MG3155, Pixma MG3250, Pixma MG3550, Pixma MG4150, Pixma MG4250, Pixma MX375, Pixma MX395, Pixma MX435, Pixma MX455, Pixma MX515 and Pixma MX525. These printers take the relatively new Canon PG-540, Cl-541, PG-540XL and CL-541XL ink cartridges.

I hope you have found this simple guide useful. If however you have any other questions not covered here let us know in the comments below.

About the author

Matthew Stevenson

I have been involved in the printer industry since I was 18 and have been an employee of Refresh Cartridges since early 2009. I am a dedicated family man, gamer, music fan and friend to all. I write the majority of the content here on Igloo and am responsible for its upkeep.

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