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How to Reset Purge Counter on a Brother Printer (Without Numerical Pad)

This guide should be used to clear instances of the error message ‘Machine Error 46: Unable to Clean’ that will be presented to Brother Printer users when the machine estimates that the waste ink sponge may have become full.

Due to the specific steps necessary this method of resetting a purge counter is not applicable to Brother inkjet printers that have a touchscreen or feature a numerical key pad on the front of the printer. Please ensure your printer does not have either of these before continuing to read. We have made a guide for printers with a touchscreen here and another for printers with a numerical pad here.

What is a purge counter and why do I need to reset it?

As many users will know, performing a printer head clean uses a large amount of ink.  What many don’t realise is that this ink is actually deposited in to a large sponge in the base of the printer.  Your machine will keep track of approximately how much ink has been deposited and will then cease to function at a point when it determines that sufficient ink has been deposited for the sponge to be considered full.

Ideally you would remove and replace the waste ink sponge or take the printer to a Brother Authorised Service Centre so that they could do it for you.  This is a labour intensive task however and if you were to pay a professional to do it then the cost will likely be more than the actual value of the unit.

Many users find that the printer has presented this error unnecessarily by relying on an overly cautious estimation.  As such they choose to simply reset the counter and continue printing unimpeded.  In a worst case scenario the sponge will at some point become legitimately full at which point you may get excess ink on your prints or in the base of the machine; use of the printer should then cease and it should either be disposed of or the sponge replaced.

Will this method work for my printer?

This guide is designed for resetting the error 46 or unable to clean message on practically every Brother printer that doesn’t have a numerical keypad or a touchscreen. Models that we’ve tested this reset routine on include the following:

Brother DCP-110C, DCP-115C, DCP-117C, DCP-120C, DCP-310CN, DCP-315CN, DCP-340CW, DCP-585CW, DCP-130C, DCP-135C, DCP-145C, DCP-150C, DCP-153C. DCP-157C, DCP-163C, DCP-165C, DCP-167C, DCP-195C, DCP-197C, DCP-330C, DCP-340CN, DCP-350C, DCP-365, DCP-365CN, DCP-375CW, DCP-377CW, DCP-385C, DCP-395C, DCP-540CN, DCP-560CN, DCP-6690CW, DCP-750CN, DCP-750CW, DCP-770CW, DCP-J125, DCP-J140W, DCP-J315W, DCP-J515W and DCP-J715W.

This isn’t necessarily an extensive list and it’s likely the routine will work on any printer which doesn’t have a keypad or touchscreen.  If you come across a model that it doesn’t work on or if you have any issues then please let us know so we can update this guide accordingly.

Video Guide

Reset Instructions

It should be pointed out there are some variances of the button names which can include:

  • Set / OK could be referred to as Set/OK, Set or OK.
  • Mono Start could be referred to as Mono Start, Mono or it could be a simple grey key.
  • Stop / Exit could be referred to as Stop/Exit, Stop, Exit or it could be a simple red key

To get started turn the machine on and wait for it to start up.

  1. Press the Set/OK button, then Menu, then Mono Start followed by the up arrow key four times.  These buttons have to be pressed independently and should be done in rapid succession.  If you have done this stage right you should be presented with the word ‘maintenance’.
  2. Using the Up/Down arrow keys select the number 8 and then press Set/OK.  Then select the number 0 and then press Set/OK.
  3. At this point we need to get in to the Purge option which, depending on the machine will either be a case of pressing Mono Start repeatedly or using the Up/Down arrow.  We recommend trying one method and if it isn’t right for your machine turn the printer off and back on again, start the process from the beginning then try the second method.
  4. Once PURGE is on the screen (usually the word purge will be followed by a reading indicating how much ink has been deposited) use the up/down arrows and the set/ok key again to enter the numbers 2, 7, 8 and then 3 on the screen.
  5. The number after PURGE should now reset to zero.  Press the Stop/Exit key to go back to the main maintenance mode menu.
  6. Using the up/down and SET/OK keys enter 9 and then 9 again to exit maintenance mode.

The printer should now reset and the level of ink recorded as being present in the waste ink sponge should be reset back to zero.  Any errors relating to ‘Unable to Clean’ or ‘Error 46’ should have disappeared and the printer should function as normal.

If the printer is still yielding the same error message then please try going through the routine again from the beginning.  If problems persist then please submit the issue to the Igloo Forum and we’ll attempt to tailor our advice to include your specific printer.

I hope you have found this guide useful. If however you have anything to add or any further questions please don’t hesitate to let us know in the comments.

About the author

Chris Holgate

Chris is the director of Refresh eCommerce and founded the company in 1999. He has worked with computers and printers all of his working life and has in-depth technical knowledge on a variety of subjects.

136 comments

  1. sidhir

    And as goes for MFC990CW?
    sid

    1. RefreshCarts

      The method for a MFC-990CW is different. I have however created another guide that applies to the MFC-990CW which can be found here:
      http://www.refreshcartridges.co.uk/igloo/how-to-t

  2. arturo

    una pregunta como resetar la dcp-j125 la enciendo y me aparece absorb de tinta lleno y no encuentro la solucion de antemano les agradesco sus comentarios

    “a question as the DCP-J125 reset turn it on and I get full absorb ink and can not find the solution in advance I thank you your comments”

    1. RefreshCarts

      This method should work just fine for you DCP-J125. I would run through it again if I were you. I fear something may have simply been lost in translation.

  3. Steve Altenberg

    I have a DCP-750CW. As soon as I plug it in, even when holding the start button, I see the unable to clean 46 error message. I cannot turn the printer off with any button. If I press the red stop button I can see the page where I can select quality, enlarge, etc. I can then get the menu by selecting that button, but cannot do anything to get the maintenance page.

    Please advise.

    1. john hayes

      hello chris and everyone, i have followed your advise on the above info on "Reset Instructions" got as far as setting the purge counter back to zero but after purge was displayed there was no reading of (usually the word purge will be followed by a reading indicating how much ink has been deposited), i did however flick through the other abreviations using arrow keys but still no luck machine still has the same error messages unable to clean and unable to print with error message 50, the machine is brother dcp 150c can you let me know if there is somthing i have overlooked thanks

  4. Emma

    Hi,

    I follow the above instructions and reset it successfully but I still receive the same message. I have done it many times and turnt it on off etc still having same message 4f showing…

    I have the j515w model???

    Any ideas??

    1. RefreshCarts

      Could you please confirm for me that the error message you are getting is the ‘Error 46’ one?

  5. carin weeks

    this does not work with mfc-295cn brother printer !! how do i clear "clean unable 46" on this model ?

    1. RefreshCarts

      The Brother MFC-295CN has a numerical pad, so this guide is not applicable. I would advise checking out this guide: http://www.refreshcartridges.co.uk/igloo/how-to-t

  6. Jonboy

    Have a Brother DCP-310CN that I'm trying to reset. Have pressed set/menu/mono start/up arrowx4 as instructed but it keeps just saying 'machine error 46' – no sign of 'maintenance' as expected. Have tried several times; Photo capture button/light also flashing. Any ideas how to progress

  7. emil

    I have a brother dcp 130c that i was trying to reset. Although the methodology used is very much different from the one recommended by the author, I finally found the purge screen and put in the 2783 numbers. After which I still cannot end the `maintenance mode'. I then pulled out the power cord. When the printer turned on, the machine error 46 was gone.

    Thanks for the tip.

  8. john Muir

    My printer is DCP 117C. I get as far as "Maintenance" and then the "unable to clean" appears and the photo capture button lights up. Any suggestions please. Thanks

  9. Colin

    Thanks i now have a working printer and managed to change the filter.

  10. Elena

    Anyone can help me?? I have Brother printer model DCP-340CW, and I got the message "unable to clean" , thank you!!

  11. ame5599

    thank you for video and text all was helpfull for me and solve the problem.have any help for epson stylus photo 1410 ,where i need to reset it .
    with my best wishies

  12. ena

    how about unable to init.4f??

  13. sapura

    my printer DCP-J315W has the error shows unable to init.4f..what can i do?

    1. mazlan

      same with my printer.

  14. czegs

    hi…im using DCP-385C brother…and when i turned it on today..it says unable to init. 4F…what does this mean and how can i fix the said problem

    1. RefreshCarts

      As far as I am aware 4F is a mechanical error. Unfortunately and I have no quick fix for it.

  15. jpam

    Hi! it works in my DCP-385C actually I am using a continuous ink also, thanks for your help.

  16. Seep

    Really helpful
    Worked for my DCP-340CW
    Thanks.

  17. Alvin

    Hi! I have my DCP-J140w its always Paper Jam even it has print almost 5 lines and it stop and displays Paper Jam…. have anyone have a solution for this

  18. lllj

    thank you very much. i was in need to print my assignment that has to be handed up within an hour. my saviour!

  19. Beryl Russell

    DCP-315CN Unable to clean – see trouble shooting etc. Hit Set. Mono. Up 4 times. No menu just same message scrolling across. It was printing fine yesterday, then threw a hissy fit , churned out 20 empty pages, and since then won't print. I lost the manual a long while ago.

    1. RefreshCarts

      Sorry to hear you have been having problems. On some of these older models I have heard that you can get the printer into maintenance mode by pressing just Menu & Mono on the printer before UP four times. I have been unable to get my hands on a printer to try it and am unsure whether Menu & Mono should be pressed sequentially or at the same time.

      If you are able to get your printer into maintenance mode using this method please let me know so I can amend this guide for others. Thanks.

  20. Niran

    My MFC-6490CW alway says "No Cartridge".
    How can I solve this?
    Thanks.

    1. RefreshCarts

      This would be down to a sensor error inside the printer. No quick fix that I am aware of sadly. I would recommend contacting Brother or a printer technician.

  21. Roy

    Brother printer DCP-110c – “unable to clean” message
    reset my brother printer 110c – “error 46”

    1. pull out the AC mains plug
    2. whilst holding down the “menu” button, push the AC mains plug back in
    3. MAINTENANCE mode and “error 46” appears on the display
    4. use the +/UP arrow button repeatedly until it says “8” then press SET
    5. use the +/UP arrow button repeatedly until it says “0” then press SET
    6. 00:00 00:01 OK is displayed
    7. press the MONO button 24 times until you see PURGE: xxxxx
    8. use the +/UP arrow button repeatedly until it says “2” then press SET
    9. use the +/UP arrow button repeatedly until it says “7” then press SET
    10. use the +/UP arrow button repeatedly until it says “8” then press SET
    11. use the +/UP arrow button repeatedly until it says “3” then press SET
    12. the purge counter displays: purge: 00000
    13. switch off the printer, and then switch it on
    14. the printer is now ready to print

    1. paula

      worked for me thank you for this. I contacted Brother priinters yesterday – took them 45 mins to finally have a human techi voice tell me to bin the printer as it costs more to replace/repair the sponge than to buy a new one! You way works great, cheers. Paula

    2. Mike

      This worked for me on my dcp315 cn.

    3. Dirk

      Thanks so much Roy, now the machine works again. Regards Dirk

    4. helen

      Thank you for these simple to follow steps, My printer has been out of action for weeks and today I reset it. My printer is a DCP 340 CW

      Thank you :)

    5. vivian

      hi, if the error still appear after i reset for for 3times what should i do instead?

      1. RefreshCarts

        This method should always clear 'Machine Error 46: Unable to Clean'. Could you please confirm for me the exact message you are receiving?

    6. Jack London

      Dear Roy Just used your procedure for error46 on my DCP-117c with success. Many thanks, Jack London,Frodsham

    7. Simon

      Hurrah!!!! did this operation onDCP 310CN and hey presto Iam back in action .Cheers pal!!!

    8. Francois

      It works for my Brother DCP-315 CN – "Error 46"

    9. Stephen

      Thank you ,this has saved us a great deal of trouble and cost

      1. Stephen

        forgot to mention in my excitement it was for the DCP-150C

    10. Alam

      Nice One

    11. MMTHOMAS

      I got all the way to purge 00000 but could not switch off the printer with the on/off button? Help?

    12. MMTHOMAS

      I used this method with my Brother DCP-110C. I could not complete step 13 (machine would not turn off) however, after unplugging from the power source it went on, went through the cleaning process and is working!!!! Thank you!

  22. tommy

    is not help one my dcp-165c :-(

  23. franco

    FINE and CLEAR – good, thanks

  24. Emilia Vincent

    THANK YOU!!! :D

  25. Debbie

    Genius! Thank u :-)

  26. anil

    i have purchased dcp 195c it is showing maintenance46 error

  27. Mariam

    Works for the DCP-115C!
    The photo capture button started blinking in step one, I just pressed the 'arrow up' once more and an arrow appeared on the display instead of the word 'Maintenance'… just continue to push arrows up to 8.
    In step three the 'Mono' button worked.
    Thank you!!!

  28. Margaret

    I can get to the Maintenance message, but cannot bring up PURGE

  29. Ace de Barbier

    Hi I have a DCP-310N and tried your method to clear the UNABLE TO CLEAN. The PURGE counter was set to 00000 and after exiting when I switched on the error came back. I retried the same the thing . The purge counter read 0000 but on exiting and switching back on, the same error 46 appeared. I also noticed that PHOT CAPTURE light kept on blinking.

    Can you please help me?

    1. Jordy

      need to unplug power cable then replug in

  30. degsy

    works great with my dcp117c

  31. Karsten

    My purge counter is now reset to 0000. Instead I get the Unable to Initi error. Any way to solve this?

  32. Linda

    Thank you!!! (DCP-120C Model) After some trial and error, I finally got it. It helped me to pause your video after each step. My confusion came in after step one and hitting arrow up four times. I finally realized that after hitting arrow up four times I had to immediately arrow up to 8 hit set, then arrow up to 0 and hit set . Thank you again!!

  33. angnima sherpa

    HI
    i purchase the brother printer dcp-j125 three month ago now it sows the problem unable to clean52.
    how to solve the problem unable to clean 52?

  34. pradeep

    hi i have DCP-j125. i have tried above method it was cleared for a while after sometime when i start printing automatically machine starts to cleaning and again displays the same message "unable to clean 50".
    please help me..

  35. Ian

    worked on m dcp540 thanks roy

  36. Julie

    Help im getting error 35 unable to clean , followed as instructed but tyhe purge is not coming up ???/

  37. Rosma

    Hi Chris Holgate, you are awesome! It worked! Thank you and God bless you.

  38. Hugh Forsyth

    Hello I have a DCP135C and i kept getting the error 46 ,however after a few attempts with your method success was achieved .Many thanks for your instructions . I cannot believe any manufacturerer could make anything so downright complicated to solve . Once again thanks for the solution .
    Cheers ,Hugh

  39. Andy

    Thanks for the info. worked as you said on my Brother DCP145C

  40. neil

    my dcp110c wont work I can get to maintenance but cant change digit to 8 with up or down buttons tried all other buttons but non go to 8

  41. wendy

    I have a DCP-130C printer and it has been jammed for weeks waiting for son to come and sort it for me. just thought I'd have a go myself not knowing much about printers and at 71years old looked up your web site and followed your instructions . Absolutely marvellous and now working. Thank you so much.

  42. Troy

    I have a MFC DCP-330c could you help me thanks

  43. Troy

    Could you help me I have a MFC DCP-330c the given me a error unable to clean 51

  44. paul

    I've got a dcp 117c – trying this routine sometimes gets me as far as mainteance but never to purge. usually when pressing set/menu/mono start then the 4 up button it takes me back to error message and the 'photo capture' button starts flashing

  45. paul

    that's funny I leave a message here then next time I try it works, magic :-)

  46. Nuno (from Portugal)

    @ Roy

    Thanks. It worked like a charm for my dcp-135C. Ready to roll again!

    @ Chris
    Your instructions didn't work for my dcp-135C, because after turning it on it displayed right away the error and not the initial message (100% normal 01), blocking the use of any button. I don't know why,
    Had to use Chris instructions but thanks anyway for the useful topic that should work for other models/situations.

  47. Nikki

    thank you. works great with my dcp-115c. :)

  48. Robert purnell

    Bloody Marvelous, worked great, a shop wanted £25 just to look.

    Robert Purnell

  49. Paulojorge35

    Tenho uma Brother DCP 115 C o problema que aparece é – Machine Error 4F , ja fiz i reset e continua .

    (I have a Brother DCP 115 C appears that the problem is – Machine Error 4F, i already did reset and continues.)

  50. Linda

    THANKYOU SO MUCH!I have a DCP-315CN and followed your instructions for error-46 and worked perfectly. Has bee n out of use for 2 days and started to look at prices for new ones as have had this printer for years and has been brilliant so am thrilled.Thankyou for your time and trouble to post these Roy.

  51. kay

    HI cant seem to get it to work with my DCP54-CN?

    1. RefreshCarts

      I am unfamiliar with this model. Could you please double check the model number of your printer? Assuming it is a DCP-540CN this guide should reset the purge counter just fine, as I have confirmed it personally.

  52. Damien

    Absolute Genius, worked perfectly on my DCP115C. I spent ages talking in "Chat" to a company analyst only to be told to remove and re-install the Printer Drivers. Thanks so much.

  53. Gussman

    Impressive!!! Easy-to-follow explanation. My DCP-340CW is back to work thanks to you. Keep up the good work and thanks a lot!!!!

  54. Aditya

    I have a j140 w machine, after following these steps the purge turned to 0000 but the error is still coming

    1. RefreshCarts

      What error message are you getting? Is it definitely 'Machine Error 46: Unable to Clean'?

  55. youssi

    hi i have bought a new cartridge for my printer DCP-330C and i change them but it doesnt print collar anymore??? thecartridge i bought are not original !!!!!!! CAN U PLZ HELP

    1. RefreshCarts

      I can only advise running several cleaning cycles from the printer to try and pull the colour in question through or at the very least improve print quality. If this doesn't help I would recommend replacing the cartridge. However these cartridges are very simple in their construction and defective cartridges are very rare.

      If the problem persists the issue is almost certainly with a severely dried, blocked or non-functioning printhead. This can be an expensive part for a technician to replace and a new printer is usually more recommendable.

  56. jim

    Worked for me on my DCP 115C after trying several other methods,thanks best regards jim

    1. jim

      ok

  57. shatrughan.gupta

    black print nahi aa rha hai

  58. Vivian

    hi Chris,
    i already reset the purge to 00000, but when i follow step 5.Press the Stop/Exit key to go back to the main maintenance mode menu. it seem that instead of maintanance wording, the error unable to print 4F appear and i cannot proceed the next step, can you help me. tq.

    1. RefreshCarts

      Machine error 4F indicates a mechanical error and resetting the purge counter will not clear it. This error is also sometimes accompanied by 'Unable to Initialize' and usually relates to a printhead error in my experience.

  59. Binod

    i have dcp-6690cw. erro message is "unable to init 50" and "error 46" please tell me how can i solve it.

  60. Alessio

    DCP 6690 CW error 49 help!

    1. RefreshCarts

      According to Brother error 49 means 'The internal temperature is too low'. The only advice they offer officially it "Unplug the machine from the AC outlet and if possible warm the room where the machine is located". I hope this helps.

  61. Fran

    Thank you! Thank you! Thank you!

  62. apotski

    Im using a dcp-330c and the problem is its showing on the lcd unable to clean 51. Please help me how to fix it. Thank you very much.

  63. apotski

    i have a dcp-330c it said unable to clean 51. How to fix it? I followed the intsruction. Still nothing happend except for 0000 counters of purge. How to reboot a dcp-330c? Kindly help me please. Thank you very much.

  64. JESS

    the purge was turn into zero but black wont still print.. black ink prints when you directly print the picture..but when it coe to ms word, excel or any ms's it wont print black in good quality..PLEASE HELP!

    1. RefreshCarts

      This purge counter reset will not improve any print quality issues. If your printer is even attempting to print there is definitely no need to be worrying about purge counters etc. I would recommend simply performing some cleaning cycles from your Brother printer.

  65. john cain

    dcp 120c now working perfectly – thanks very much.
    maintenance did not show at the start but instructions were crystal clear.

  66. Juan Carlos

    Good afternoon, I have a dcp-4f j315w failed. I tried your solution, but when I get to see purge the indicated number is 00000. Although I try to follow the process, keeping the screen itself, the text “Error 4f Unable to Initialise” appears.

  67. Peter Kenny

    My DCP340CW showed 'unable to clean' and would not do anything. I followed the instructions (with a few blind alleys – it did not show the word 'maintenance' at the end of step 1, but I followed with step 2 anyway), got the purge count reset to zero and a test print has just come up perfect.
    I'm still contemplating replacing the sponges – if they are still available – but at least I now have time to think about it. Maybe the machine is due for its pension soon; it must be 7 or 8 years old, and a new Brother all-in-one would be able to scan double-sided. When I have used up my stock of cartridges I shall think about it.
    Anyway, I now have a working printer, so many thanks.

  68. Peter Kenny

    My DCP340CW showed 'unable to clean' and would not do anything. I followed the instructions (with a few blind alleys – it did not show the word 'maintenance' at the end of step 1, but I followed with step 2 anyway), got the purge count reset to zero and a test print has just come up perfect. Should I still consider replacing the sponges? Anyway, thanks for the help.

  69. Jewn

    hello i have a DCP-J725DW the touchscreen is not working. is there a software tool that can control the printer settings?

  70. john

    I have a brother dcn-315cn printer that, having followed the instructions above, absolutely REFUSES to reset the figures to zero and REFUSES to let me clear the "unable to clean" message.

    please can you help???

  71. Bob Newman

    I have a DCP-310CN copier. A sheet of paper got Jamed. I feel I got it out ok ,I can't see any sign of any paper but It won't eliminate the message 'Paper Jamed remove paper' so it will not work.
    Can you help?

    Bob Newman

  72. Jayson Reymundodia

    i have a brother MFC – J220 appearing error ( ink absorber full ) i just followed your instruction and it works….! thanks to you mr. chris holgate…!

  73. Mark

    hello my brother dcp-J315W is coming up with 'unable to print 4F and I have not been able to work out what to do. Do you have a solution? best wishes and thank you for your time. Mark

    1. RefreshCarts

      Machine error 4F indicates a mechanical error and resetting the purge counter will not clear it. This error is also sometimes accompanied by 'Unable to Initialize' and usually relates to a printhead error in my experience. Sadly I can only recommend contacting Brother or a printer technician.

  74. nhar bayalan

    hi my printer model is dcp-350c…the problem is unable to clean 46..i follow the instruction shown in your demo..i try many times but still unable to clean 46..pls help me…thanks…

  75. S.W,

    Hi Chris, I did the purge twice on my Brother DCP-350C. It did bring the purge number to all zeros the first time. The second time it was already reading all zeros. The error message is still "Unable to Init. 4F". Thanks for any help you can give.

    1. RefreshCarts

      Unable to Initialize 4F indicates a mechanical error and resetting the purge counter will not clear it. This error usually relates to a printhead error in my experience. Sadly I can only recommend contacting Brother or a printer technician.

      1. S.W,

        Thanks for getting back to me. Your timely response is impressive.

  76. Simon

    worked a treat on my DCP310 CN thanks

  77. Blog Commenting

    I was looking for something like this blog When is enough enough, Thank you for posting the great content…

  78. Maxine

    I've tried this several times with my Brother DCP-135C and it's not working. After the first 4 clicks on the 'up arrow' I still have the original message about error 46 and troubleshooting :-( Any ideas? Thanks

  79. guest

    Hi everybody, i have a brother DCP-J132W. The message is : detection impossible after replacing cyan cartridge with a compatible one. The printer is out and does nothing anymore, always wanting cyan to be changed. I did the same procedure 10 times without success.

  80. Syed

    Thanks very much it worked out perfectly,
    thanks again

  81. Syed

    Sorry not to mention the model # its DCP-130C

  82. Pawan

    MFC 290c problem is unable to clean 50 error Please Reply the solution

  83. Kim

    Hi all, I have a brother dcp 115c and have reset purge to 0 but I still have the red exclamation flashing and same message unable to clean, can anyone help with any ideas please? Many thanks!

  84. michelle

    hi I have brother dcp-j132w and its new I am traying to instal but on the printer shown ! kepp flashing and its telling me cannot detect magenta ink renstall slowly can some one helps me pls tks

  85. Wcharles

    Works great for DCP-310cn "Unable to print" message

  86. Lee TP

    hello my brother dcp-J315W is coming up with 'unable to init. 4F and I have not been able to work out what to do. Do you have a solution? best wishes and thank you for your time. Lee

    1. RefreshCarts

      Unable to Initialize 4F indicates a mechanical error. This error usually relates to a printhead error in my experience. Sadly I can only recommend contacting Brother or a printer technician.

  87. Mktggurl1

    I have a Brother DCP-110C & have gone through all the steps to clear Error 46; however, I cannot get PURGE to show up on my display when clicking the up/down arrows 25 times. The message that I see says "00:00 23:29 OK" – very frustrating — help please???

  88. Audrey

    I have a brother J140 W i followed your instructions to clear purge full ink box and it worked,I thought great,But now when i print the black ink goes into the yellow when I do a test I have 2 black i cyan i magenta thern i do a clean,get a perfect test print again and the same has happened,2 black,1 cyan 1magenta,.please what have i done ?

  89. El Hadj Mbow

    I have brother MFC 210c after doing those steps it says machine error AF please help

  90. Aubrey Marsden

    Well done! this solution worked perfectly on my DCP-115C. Thanks very much- I was about to buy a new printer!

  91. ghazwan

    i hava problem of brother DCP-J125 it’s shown massage after the purge counter resetting “Machine error.4f” how can i solve this problem
    Thanks

  92. sunny

    thnx sir 100 times..

  93. Santos

    I have a DCP 349cw Printer With Error "machine error 46" already called for assistance but can not enter the "maintainer" menu. I ask for help

  94. Fabio

    MY printer is DCP-197C and display error 4F
    help
    thanks

    1. RefreshCarts

      Error 4F is a mechanical error. This error usually relates to a printhead error in my experience. Sadly I can only recommend contacting Brother or a printer technician.

  95. INNO

    hi Chris

    please I have been looking everywhere for this model of printer DCP-385C,,,UPON SWITCHING MACHINE ON IT GIVES THE MESSAGE STATING "UNABLE TO INT. 48" AND I TRIED RESETING BUT WITH NO LUCK THE MESSAGE JUST POPS BACK AGAIN STATING MACHINE ERROR 48.
    PLEASE I NEED YOUR HELP

    THANK YOU IN ADVANCE

  96. Nasir

    machine error 50?

  97. Sham

    Hi

    I have a DCP-J315W and have re-filled all ink cartridges and cleaned them and the area they click into but the printer is no longer detecting black cartridge even if I click it in very slowly.

    Please can you help. Many thanks

  98. Cristian

    I have dcp 165 c. I make all the process of purgue and its successfull the counter is 0000 but the error 50 persist. Help me please

  99. jason

    hi i have brother dcp-185c my black cartridge cant detect,.but i did not already change the cartridge after the pwer short the unit cant detect the black ink cartridge..

  100. Maria

    FANTASTIC !!!!! THANKS a MILLION – you just saved me a lot of Money!!!!! THANKS!!!!!!!!!!!!!!!!!!!!

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