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This section is designed specifically for Refresh Cartridges customers who may have a question about stock availability, opening hours, our service in general or alternatively can be used by those having a problem with a cartridge purchased from us.

For more general printer problems and enquiries, including assistance with a product that hasn't been purchased from us please check out our blog by clicking 'news' at the top of this page.

Submit a Ticket This will allow you to e-mail us directly with a pre-sales question or to request support for a product already purchased from us.
Troubleshooter Please use this first if you are having a problem with a cartridge that you have purchased from us. This troubleshooter will take you through the most common remedies for any problems that you may be having with a printer cartridge with advice tailored to your specific machine.
Knowledgebase This contains a host of information including our complete contact details, our service pledges and delivery options, business accounts and a number of other common frequently asked questions.

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Copyright © 1999-2014 Refresh eCommerce Ltd, Company Registered in Cardiff Reg 3747805, VAT GB 819 3265 18
Refresh eCommerce Ltd, Unit 3, Longpark, 163 Newton Road, Torquay, Devon, TQ2 7AL
Phone: 01803 449 339, Fax: 01803 500056