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Knowledgebase

Contacting Refresh Cartridges(4) How do I contact you by phone? How do I contact you by fax? How can I contact you by email? How can I contact you by post?	Ordering(5) Do Refresh Cartridges offer accounts? How do I order by cheque? Can I order over the phone? Can I collect my goods in person? Why have I been billed incorrectly?	Using our site(5) How do I reset my password? Can I view prices in Euros? Is your site safe? Why am I being asked to login? Why can’t I log into the website to place an order?
Cartridges(5) What is a compatible cartridge? What is a remanufactured cartridge? What is an OEM cartridge? What is a photo cartridge? Why does my refilled cartridge look different than the one I returned?	Discs and Media(4) The differences between memory cards How to choose the right DVD media My drive won’t recognise a DVD or CD My drive won’t record at full speed	Refill by Post(2) What is your refill by post service? Where should I return my empty cartridge for refilling?
Delivery(2) Do you ship outside the UK? How long does delivery take?	Additional Links(3) How do I refill my cartridges? Installing a printer ink cartridge Glossary of Terms

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